Feedback Process

FEEDBACK PROCESS

We welcome customer feedback on our efforts to ensure accessible customer service to people with disabilities. We invite customers to speak to the Human Resources Department or to contact us by:

  • Telephone: 647-360-8096
  • Email: hr@paytm.com
  • ┬áMail:
    • Paytm Labs Inc.
    • 220 Adelaide Street
    • Toronto, ON
    • M5H 1W7
    • ATTN: Human Resources Department
  • In person at:
    • Paytm Labs Inc.
    • 220 Adelaide Street
    • Toronto, ON
    • M5H 1W7
    • ATTN: Human Resources Department

All customer feedback will be reviewed by the Director, Human Resources and Communications and replies will be provided within 14 days, or as soon as practicable. Additionally, any complaints related to the provision of customer service for people with disabilities can be addressed by HR and Payroll Specialist.