Multi-Year Accessibility Plan

Multi-Year Accessibility Plan
Effective Date: December 2017
Date Last Reviewed: December 2017
Scheduled Review Date: December 2021
Approved by: Director, Human Resources and Communications

 

 

Statement of Commitment

Paytm Labs Inc. (Paytm) is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Intent

This 2017 to 2022 accessibility plan outlines the policies and actions that Paytm will continue or put in place to improve opportunities for people with disabilities in accordance with the requirements communicated under the Integrated Accessibility Standards, Ontario Regulation 191/11

Action Compliance Date Responsibility Status
Part 1 – General Requirements

·       Establish Accessibility Policy and Multi-Year Accessibility Plan

·       Provide training to all staff on the Integrated Accessibility Standards Regulation and Ontario Human Right Code

Accessibility Policy Dec 15, 2017 Human Resources Complete
Develop and implement the Accessibility Policy including the Statement of Commitment
Make the Policy available in an accessible format upon request
Review and update the Policy as required
Multi-Year Accessibility Plan Dec 15, 2017 Human Resources Complete
Develop and maintain Multi-Year Accessibility Plan
Make the Plan available in an accessible format upon request (website)
Review and update the Plan at least every five (5) years Plan to be reviewed and update by Dec. 15, 2022
Training on the Integrated Accessibility Standard Regulation and Ontario Human Rights Code Dec 31, 2017 Human Resources Complete
As soon as practicable, provide training to employees, volunteers, those who participate in developing Paytm’s policies, to all persons who provide service on behalf of Paytm
Update training as required
Keep records of the dates of the training and individuals who received the training
Part 2 – Information and Communications Standards Requirements

·       Establish feedback process

·       Provide accessible formats and communication supports

·       Establish emergency procedures, plans or public safety information

·       Provide accessible websites and web content

Feedback process Dec 15, 2017 & Ongoing Human Resources
Establish process for receiving and responding to feedback that is accessible and meets the requirements of IASR
Notify the public about the availability of the Feedback Process
Accessible formats and communication supports Dec 15, 2017 & Ongoing Human Resources
Upon request, to the extent practicable, provide for provision of accessible formats and communication supports for persons with disabilities
Consult with person making the request to determine suitability of accessible format of communication support
Put a statement on our website that we shall, upon request, provide or arrange for the provision of accessible formats and communication supports for person with disabilities as soon as practicable
Emergency procedures, plans or public safety information Dec 15, 2017 Human Resources Compete
Emergency procedures, plans, or public safety information, that is publically available, shall be provided in an accessible format or with appropriate communication supports, upon request in timely manner at a cost that is no more than the regular cost charged to other persons
Accessible website and web content Jan 1, 2019 Human Resources, Web Development team
Websites and web content to conform to WCAG 2.0 Level A initially and increasing to WCAG 2.0 Level AA by January 1, 2021 to the extent practicable other than criteria 1.2.4 (captions) and 1.2.5 (pre-recorded audio description)
 Part 3 – Employment Standards Requirements

·       Accessible recruitment, assessment and selection processes

·       Informing employees of supports

·       Accessible formats and communication supports for employees

·       Workplace emergency response

·       Individual accommodation plans and return to work processes

·       Accessible performance management and career development

Recruitment, assessment and selection processes Dec 15, 2017 and Ongoing Human Resources
Review and update existing recruitment policies, procedures and processes
Specify that accommodation is available for applicants with disabilities on the website and job postings
Inform applicants about the availability of accommodations: when called for an interview, during the selection process, at the time of the job offer and as soon as practicable after the new employee begins
If selected applicant requests accommodation, consult with the applicant and arrange for provision of suitable accommodation in a timely manner that takes under consideration the applicant’s accessibility needs
Informing employees of supports Dec 15, 2017 and Ongoing Human Resources
Inform current employees and new hires as soon as practicable after they begin employment of policies supporting employees with disabilities
Keep employees up to date on changes to policies/procedures relating to accommodation
Accessible formats and communication supports for employees Dec 15, 2017 and Ongoing Human Resources
When requested by an employee with disability, Paytm shall consult with the employee and provide or arrange for provision of suitable accessible formats and communication supports needed to perform the employee’s job
Workplace emergency response Dec 15, 2017 and Ongoing Human Resources Complete
Develop individualized workplace emergency response information procedures for employees with disabilities
Individual accommodation plans and return to work processes Dec 15, 2017 and Ongoing Human Resources Complete
Create a written process for the development of documented individual accommodation plans and return to work plans for employees with disabilities
Include in the process and plans all of the required elements in accordance with the provisions of the IASR
Accessible performance management and career development Dec 15, 2017 and Ongoing Human Resources
Review and update existing policies, procedures and processes
Take the accessibility needs of employees with disabilities and, as applicable, individual accommodation plans, into account as part of performance management processes, when assessing performance and providing career development